Vodafone sure signal v1 no tick light

[iamlee2002]

Hi all my sure signal has been working great for a number of years, However from sat night it has gone down. Tried hard reset etc still the same. power light and network link light are solid. the tick flashes for a bit then goes off power light and network light stay locked on. I have tried changing power adapter but the fault still remains? also opened ports etc on router

Serial number: 21197239672

Tracing route to 212.183.133.177 over a maximum of 30 hops

1 2 ms 1 ms 1 ms routerlogin.net [192.168.0.1]
2 11 ms 22 ms 10 ms cpc4-ptal4-2-0-gw.7-3.cable.virginm.net [82.1.42.1]
3 10 ms 12 ms 8 ms swan-core-2a-xe-102-0.network.virginmedia.net [80.0.248.49]
4 13 ms 8 ms 11 ms swan-core-2b-ae1-0.network.virginmedia.net [80.0.248.38]
5 * * * Request timed out.
6 25 ms 14 ms 14 ms brnt-ic-1-ae0-0.network.virginmedia.net [62.254.42.198]
7 12 ms 14 ms 15 ms m686-mp2.cvx1-b.lis.dial.ntli.net [62.254.42.174]
8 15 ms 14 ms 15 ms 213.46.174.130
9 15 ms 13 ms 13 ms ae32-xcr1.lns.cw.net [195.2.24.126]
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

PathPing 212.183.133.181

Tracing route to 212.183.133.181 over a maximum of 30 hops

0 DESKTOP-TQQTO5I [192.168.0.9]
1 routerlogin.net [192.168.0.1]
2 cpc4-ptal4-2-0-gw.7-3.cable.virginm.net [82.1.42.1]
3 swan-core-2a-xe-102-0.network.virginmedia.net [80.0.248.49]
4 swan-core-2b-ae1-0.network.virginmedia.net [80.0.248.38]
5 * * *
Computing statistics for 100 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 DESKTOP-TQQTO5I [192.168.0.9]
0/ 100 = 0% |
1 5ms 0/ 100 = 0% 0/ 100 = 0% routerlogin.net [192.168.0.1]
0/ 100 = 0% |
2 14ms 0/ 100 = 0% 0/ 100 = 0% cpc4-ptal4-2-0-gw.7-3.cable.virginm.net [82.1.42.1]
0/ 100 = 0% |
3 13ms 0/ 100 = 0% 0/ 100 = 0% swan-core-2a-xe-102-0.network.virginmedia.net [80.0.248.49]
0/ 100 = 0% |
4 14ms 0/ 100 = 0% 0/ 100 = 0% swan-core-2b-ae1-0.network.virginmedia.net [80.0.248.38]

Trace complete.

[BandOfBrothers]

Hello @iamlee2002

It may also be worth trying a different power supply with the SureSignal (Version 1 & 2 ), as there have been some reports of replacement power supplies solving the issues. Even if lights / power are showing. They are available on eBay for around £10.

From member cineriv "But firstly, have a look around for a suitable unit with a 12 Volt output @ around 1.5Amp capacity that you could 'borrow' to prove the fault. Suitable units can be found on external hard drives, monitors, printers, routers etc.etc."

[iamlee2002]

Hi thanks for the reply it has now come back on with same spare adapter in did you do anything your end ? If you did thank you

[BandOfBrothers]

You're welcome for my reply.  

I have no access to your or anybody's else's Sure Signal

Glad it's now resolved with your spare adapter. .