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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73719 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229858 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203310 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! missing credit on my dongle

topped up £15 on my dongle at about 7 am this morning everything fine 8.30 am told i`ve got no credit can someone look into this for me Please.no downloads done or updates just browsed facebook for about 10 minuets 

masklingb by 4: Newbie
  • 14996 Views
  • 11 replies
  • 0 thanks

Sure Signal 1 - all lights flashing

I've recently got hold of a version 1 Sure Signal box, which the previous user assures me was working perfectly. I've spoken with Vodafone to de-register it from the previous owner and set it up for me, they've also added my user details to the confi...

Steady power light only

I've had problems with my VSS (1st Gen) for over a month now and having tried everything to get it up and running again, I am now unable to do anything more myself! I have the constant power light, ethernet connection is fine; I have rebooted the rou...

larag by 2: Seeker
  • 25801 Views
  • 5 replies
  • 0 thanks

K3772 - Installs Device Driver each time it is plugged in!

We have a laptop running Windows 7 and have just purchased a K3772 dongle. The problem we have is that each time it is plugged in it goes through the process of installing the device driver software. Surely, once it is installed there should be no ne...

VSS and BT Infinity. Solution.

As everyone knows, I have been having numerous problems with the VSS on BT Infinity. OK, after a lot of testing, I have finally found a solution which fits my needs. I am not able to use the issued BT Fibre router as it has restricted capabilities, s...

Jimfew by 4: Newbie
  • 31915 Views
  • 4 replies
  • 4 thanks

NO 3g signal in NN14 or NN15 on iphone 5

Anyone else having 3g and 2g signal problems with the Iphone 5? Im going into my 4th week now with issues in these particular areas (Work and Home) it isnt too bad at home as I can connect to wifi. I finally had the chance to call through to vodafone...

Resolved! HTC One and Sure Signal

Hi, Got the HTC One today, it working fine but it wont connect to my Sure SIgnal, the number is registered and that but still wont work for some reason. hope someone can help, Aaron

Aaron4048 by 4: Newbie
  • 31953 Views
  • 12 replies
  • 0 thanks

Sure Signal Transfer

I need to move 2 Sure Signals from one account to my other account, which I already know I can do via 'Manage My Sure Signal' in myVodafone (I have separate logins already). I have two questions I couldn't find the answer to though: 1. Does the SS ha...

R205 web access

I have an R205 which I bought from Vodafone.When I try to log in to the web access page I keep getting an error message saying that the page is not available.I have try both addresses and on diferent machines.I have also installed the app that the de...

VSS V1 Connection Issue

Recent changed two mobile phones connected to my VSS V1. Despite waiting the alloted time and re-booting the SS they failed to pick up the SS signal. Two existing handsets continued to work fine. Multiple calls to Vodafone vis handsets and SS did not...

MikePS by 2: Seeker
  • 36139 Views
  • 18 replies
  • 0 thanks
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