I contacted the tech team and was told that I have to visit a Vodafone shop to do it. I can't understand why I have to do this and why they can't sort it over the phone. I am expecting to get to the store and be told that they done deal with business customers.
@chamment We'll be more than happy to discuss any concerns you have over the email conversation. Send us a reply and a member of the team will pick this up
I went to the store as requested and was given an nfc sim card and told that it would be working within the hour. 24 hours later I rang Vodafone and was told that the sim card provided would not work and that you can't have Vodafone wallet on a business account. The most frustrating thing is the inconsistency of advice given by Vodafone customer services.
So Vodafone please .. a simple answer .. can I get Vodafone Wallet active on my HTC M9 as I have a Business Account? If the answer is Yes .. how? If the answer is No .. please explain why why not. This cannot be so complicated can it?
I have a consumer account and a SIM-free M9 and Wallet works. Based on that, I'd assume that yours should work (no hardware issues) and that, if it doesn't, it's because you have a business account. I don't know why, but it used to be a separate billing system and you couldn't, for instance, get the My Vodafone app.
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