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Voicemai unavailable

Cstocker
3: Seeker
3: Seeker

‎20-01-2017 09:15 AM

I have only just joined Vodafone. I have two new messages in my voicemail but when I try to access them it says voicemail is temporarily unavailable. Any clues?
0 Thanks
4 REPLIES 4

BandOfBrothers
17: Community Champion
17: Community Champion

‎20-01-2017 11:13 AM

Hi

 

If you've just joined by porting in from another network or new contract with new number it maybe a case of your account settling. 

 

I would suggest speaking with Customer service on 191 or Live Chat who'll be able to access your account and Help. 

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.

 

 

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BandOfBrothers
17: Community Champion
17: Community Champion
In response to BandOfBrothers

‎20-01-2017 11:16 AM

Sorry to add have you tried turning it Off. 

 

Cancel all diverts via...

 

Press Phone.

Press Keypad.

Key in ##002# and press the call icon.

 

And then turn it back on. 

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.

 

 

0 Thanks

Cstocker
3: Seeker
3: Seeker

‎20-01-2017 11:24 AM

OK turned off successfully and was able to access messages. How do I turn back on again please.
0 Thanks

BandOfBrothers
17: Community Champion
17: Community Champion
In response to Cstocker

‎20-01-2017 11:34 AM

To turn diverts back on again at any time, just call 1211

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.