Hi @an1sa
Vodafone should really have made contact once the assessment of the phone had been completed.
That could mean your phone is beyond repair so are replacing it probably with a mint refurbished phone. If they have stock it should be the same make and model as yours but if not a comparable model.
I'd suggest to call 191 and ask for official clarification.
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
