Where Do I Find My Account Number or PIN?

[davidbarker]

There might be a really obvious answer I'm missing, but I'm trying to register for the online services & am being asked for my account number or PIN. As far as I know, I don't have either?

I received the iPhone 4 on Friday and my number just became active today (after porting from O2), but the only kind of reference number I seemed to have on any email or even the documentation that came with the phone is the order number, beginning with 'o'.

If anyone can help, I'd be very grateful!

Thanks,
David

[teebeethree]

Please send me the email too - I am getting the same message.  I have gone from PAYG to pay monthly.  

Why don't you just issue the account number when it is a problem for so many people - presumably you have a reason?

[tom23]

hello

I do not have my account number or pin can anyone help me get hold of either

thanks

[Theo_15]

I too need an account number / pin

Please could you forward me the email to get this information.

[Ben_H]

Hi everyone,

The quickest way for us to get your account number details if you're having trouble locating it is to use the Contact Us form. You can also text the word 'Account' followed by your full postcode in its correct format to 97886 to receive your details via text. For example, I've just text 'Account ST6 4SB' to 97886 and had my account number within 60 seconds.

Remember, those of you with My Account set up can find your account number by logging in and checking the 'View My Bills' Section. You'll find the account number at the top of the page.

Cheers, Ben

[jag_486]

tried doing the text thing, just said I wasn't eligable for a upgrade, didn't work.

[Scunner]

This topic would make great marketing material - for o2!!! Every day more customers who haven't even been given their account number, finding a vodafone forum in google, asking in a 2 year old public topic for it and waiting for someone to stroll by and reply then send an email. Why can't we get our account number by texting to the detailed place? Where is the security risk in the sim/telephone number owner getting their account number in an automated, instant way in this technological era - rather than waiting days for a forum moderator to pick up a message!!! It is a total nonsense, played out by Vodafone for everyone to see.

[Mattc1981]

Hi, I'm having the same problem. Can I have the e-mail pretty please?

[adriand55]

help me with account pin please

[Michelle]

Hi Guys

I’m sorry to see that you’re having issues obtaining your account number; I’m not sure why this is happening so I will feed this back and get this looked into.

Can you please reply to the email I have sent to your registered email address so one of the team can sort this out for you.

Thanks

Michelle