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Whoopsy!

MrTAToad
4: Newbie

One thing that Vodafone did forget to do when transfering the internet and telephone from my previous supplier (Plus.Net) was to inform the former that the internet was being moved too...  Apparently PlusNet was only informed about the telephobe move, and by all accounts their connection could still be running (could also be the reason for the high CRC/FEC count).

1 ACCEPTED SOLUTION

PlusNet have closed the account now and have had a bit of a refund.

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8 REPLIES 8

BandOfBrothers
17: Community Champion
17: Community Champion

Oh heck!

 

Has Vodafone Customer service now remedied this for you ?

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

I hope so - its all up to PlusNet now...

Hello @MrTAToad

 

Do you have an update on this situation? 

 

Louise

As the PlusNet Direct Debit is pending, they are going to wait untlil Monday 24th October at 7:00am to deal with the problem...

Hello @MrTAToad

 

I see, please let us know how you get on after Monday. 

 

Louise

Will do!

PlusNet have closed the account now and have had a bit of a refund.

That's good to hear, @MrTAToad

 

 

Sarah