This is a locked archive and content on this page may no longer be up to date. These posts and threads have been archived for reference only.
These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
Hi, i've just spent around 25 minutes on the phone with Vodafone on this issue, which I then escalated, and then spent a further 20 minutes on the phone with a rather ignorant manager. Last month due to a freak occurance with an app on my phone I los...
I'm due to upgrade next week, I am wondering how I go about becoming a authorised third party to be able to collect my new contract phone from store since I'm not the account holder?
Does the issue happen in just one location? If so, how far do you have to travel to regain service?This seems to be happening throughout the area 2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs? If you don't want this showing on...
Hi all, I have had no connectivity to any of our 5 signal sure V3's for 3 weeks now. Vodafone have blamed the network provider, and the network provider has proof the signal sures are either blocking an IP address or not working. I have data from ...
So I've been a vodafone customer for over 10 years, I've never had too much issue other than the fact all mobile reception in my area is abysmal. But recently I had issues with my phone, and had to reflash it (more complicated than a factory reset, b...
Hi, I recently changed my plan because i was going over my data. Before my bill got generated, I was told by the online chat person that my bill would be my monthly amount plus the additional £10 (2gb data) which I requested and used the previous mo...
I've recently left Vodafone and I'm trying to pay some bills. I've tried talking with the people on Live Chat countless times to get a bill sent to me and I have yet to receive any bill (this has been going on for over a month now). As I'm not with V...
Has anyone managed to get a ZyXel VMG1312 router to work with Vodafone Broadband?It "sees" the VDSL signal but will not connect.I have my broadband username & password although there is some confusion. One support person said it is ???@broadband.voda...
My Vodafone Suresignal v3 had been running very hot for several days and has now died completely. It has no lights at all when plugged in. The unit is about three years old and is the type that plugs straight into a power socket.From all the pages an...
I am now putting my feet up for a few days. I signed up via a 3rd party for a contract last Sunday, the sim arrived on Tuesday and was ready to use. That's about as far as things have progressed. Filled out a keepmynumber form the same day as the SIM...
