Hi there!,
Back in April 2017 I purchased a new mobile phone by telephone and I was offered to apply for the Vodafone Employee Advantage scheme which I did before the 14 day return/ cancelaltion policy was due, but I was charged £ 460 in to my June vodafone bill, I did call to Vodafone Support number and the person who took my call offered the option to have it back in credit in to my vodafone account so I refused that option and then was told that I will receive my money back within 5 working days plus a £5.00 as a compensation for being wrongly charged, after two weeks I still havent received any money so I called back this time a different person told me that again that the money would be payed in to my account in 5 working days, but the £5.00 were not approved, never mind I did acept only yhe £460, After all this time today I find out that the money has been put in credit in to my vodafone acccount, how that can be possible??, where is my money??, to whom I need to talk to put the things right??
