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Forum Posts

Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73767 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229869 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203339 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Change of broadband requirements

It seems the VSS v3 requirements have changed. 1Mb download1Mb upload min now. VSS is aimed at areas of poor Vodafone signal including rural areas. I live in a rural area, dont have 1Mb upload speed will unlikely have 1Mb upload in the foreseeable fu...

Proof of Usage

Hi,  How can I get a Proof of Usage? Halifax who my insurance is with, require this for processing my insurance claim.  I have spoken to someone at 191 Customer Services and the Live who cannot help me. They keep wanting to give me a bill or proof of...

phone ordered on my account not by me

Has anyone else had a phone ordered on there account not by them, account been hacked address changed and new phone ordered.

Nick1966 by 1: Seeker
  • 9944 Views
  • 3 replies
  • 0 thanks

can't receive calls

Hi, I need an UK number in Bulgaria, so I ordered a SIM card on ebay. There is no problem to make calls after my 1st 10GBP topup, but can't receive any calls to my number ([MOD EDIT: This post has been edited to remove off topic content please see co...

dkmi by 3: Seeker
  • 11825 Views
  • 6 replies
  • 0 thanks

Blacklisting. Vodafone fail once again!!!

Once again Vodafone have failed completely to handle a simple request. 11 days since my phone was stolen and still no proof of blacklisting. Multiple calls, multiple lies, multiple promises broken. You are the worst company I have ever dealt with!!! ...

WHY IS THERE NO BROADBAND SECTION?

Hello folks, Excuse my perhaps misguided ignorance with this first post here. However, why is there not a dedicated section for Vodafone Home Broadband customers on this great eForum? I would have thought that if VF were wanting to battle it out with...

Sure Signal Booster died, tripping my electric

My Sure Signal Booster died yesterday (can't say when as i was at work all day) Only realised this when i got home from work to find that i had no electric. It has somehow managed to trip the main fuse board and switch fuse. Not sure how long i was w...

Sure Signal V3 Warranty

Can someone tell me what the warranty period for a Sure Signal V3 box is?

Resolved! Bundle or Credit

Hi all. Im new to Vodafone from 3, Im PAYG and ive purchased a Vodafone Ultra 6 and a £10 bundle which i am using at the moment, as I understand it, my bundle expires after 30 days, then I will be going to a bank machine and purchasing another minimu...

Barkas by 4: Newbie
  • 27123 Views
  • 25 replies
  • 0 thanks
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