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Forum Posts

Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73754 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229866 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203335 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Re: Are Vodafone acting legally?

Hi - I've tried for a month in total now to get my spotify working. During the first chat the operator told me to cancel my existing paid subscription, which I did, but the offer redemption through vodafone still didn't work. During the next bunch of...

jg_n1 by 1: Seeker
  • 10897 Views
  • 6 replies
  • 0 thanks

data plan

I wonder if it's possible to get my unused data moved to next month ? I think that would be great since sometimes people need more data on the go one month than other months. Maybe this would be a great suggestion on how to improve Vodafone's service...

MarkUK by 1: Seeker
  • 8186 Views
  • 4 replies
  • 1 thanks

Resolved! Switching to Vodafone Broadband

I've seen a number of posts on the forum about Vodafone broadband and possible issues with it - as a potential new broadband customer are there any specific things I should be looking out for before signing up? I'll just be using it for general domes...

forumfairy by 13: Advanced Member
  • 9664 Views
  • 5 replies
  • 0 thanks

Defaulted account

When running a credit check I found to have a defaulted account from Vodafone. First of my knowledge.  I was on a rolling contract which I cancelled correctly I never cancelled my DD from the bank just checked it didnt come out the next month.  I hav...

AlyMill by 2: Seeker
  • 8418 Views
  • 4 replies
  • 0 thanks

Scam texts

I am absolutely at my wits end with Vodafone.  They are absolutely useless and unhelpful and have now cut my phone off despite passing my matter to "resolution" who they promised would phone me within 24 hours and, surprise surprise, nearly 48 hours ...

Deregistering my Sure Signal

I have recently closed my vodaphone account. Of course I should have deregistered my Sure Signal before the account was closed. I have tried to get help through the online chat but this was actually worse than useless. I was given a number to call an...

robstef by 2: Seeker
  • 8753 Views
  • 14 replies
  • 0 thanks

Sure Signal V3 No Lights, Not working

Have had Sure Signal for just under 2 years. Recently stopped working. No lights displayed including power light. Tried different sockets etc and followed trouble shooting guide with no success. How do I return this unit under warranty ?

MTK by 2: Seeker
  • 10094 Views
  • 9 replies
  • 0 thanks

Problem using previously owned sure signal

I have recently bought sure signal serial: 21197082940 The previous owner has deregistered it.  However (before I registered it) I plugged it in and lights 1, 2 and 4 came on. I then registered it successfully against my account.  This caused it to r...

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