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Wifi Calling Menus

paulg00
2: Seeker
2: Seeker

I have had wifi calling enabled on my account but my Vodafone sim card is hiding the toggle to activate it on my handset. If i put an EE sim card in the handset the menu option is there, a vodafone sim card and it is not..... How do i get this fixed...

 

Thx in advance

12 REPLIES 12

63johnw
17: Community Champion
17: Community Champion
Hi, its not yet active on the iPhone 6 on Vodafone. Only the 6s and s+.

drey_p
16: Advanced member
16: Advanced member

Hi there

 

How long ago was WiFi calling activated on your account?  It can take up to 24 hours or so to be fully functional.

PWIAC

It was activated several weeks ago and i have spent many many hours on the phone to customer services with no results. Im assuming someone who knows how needs to send an update out to the sim to tell it to unhide the menu.

 

I actually have activated wifi calling using my EE sim but havent been anywhere to see if the setting holds when changing sim over...

I dont have a link no, but i have several friends who have had it activated on iphone 6s. seems to be no difference bestween the 6 and 6s apart from problems getting it activated

Service is definately active has been since October, they quote iPhone 6 and 6 but it does work on the 6 if you can get it activated

BandOfBrothers
17: Community Champion
17: Community Champion

@paulg00 wrote:

Service is definately active has been since October, they quote iPhone 6 and 6 but it does work on the 6 if you can get it activated


 

You're quite correct the iPhone 6 and iPhone 6 Plus are capable but as @63johnw has advised Vodafone haven't yet authorised those models yet.

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.

 

 

So a gentle push in making us upgrade to get a feature that an older model is quite capable of then.....

BandOfBrothers
17: Community Champion
17: Community Champion

I don't think so at all. 

 

This firum announcement words Vodafone ps stance better than I can. 

 

https://forum.vodafone.co.uk/t5/Vodafone-Announcements/Wi-Fi-Calling/td-p/2438831

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.

 

 

63johnw
17: Community Champion
17: Community Champion
I have not seen any announcement from Vodafone? Do you have a link ? The last announcement here was that it was only on the 2 new iphones (no matter what CS may tell people)