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Windows7 Vs. Broadband

povi9
Not applicable
Hi

I have got a vodafone K3760 stick, a new acer 5534 laptop (from USA) with Windows 7 home premium 64 bit.
I installed VMC installer software version.9.4.4.17702, install was successfully.
I started vodafone program... searching for device... 1-2 minutes and write: no device!!!!
If I put stick in other laptop (with xp or vista) this working perfect.


The stick lights continuous blue flash. Nothing error message.
I plug in stick:

//

1-2 minutes later:



That`s it!

If I put in to XP or Vista, it working perfect.
If I install windows7 professional??? I don`t want install vista. I like XP, but no xp driver to Acer 5534 on internet.
Please help somebody!
1 REPLY 1

Retired-Jon_V
Moderator (Retired)
Moderator (Retired)
Hi povi9,

There are a couple of other things I'd like to check here, as it looks like the modem hardware is not installing properly.

Can you tell me what you see when you click on "Manage Devices" in Vodafone Mobile Connect?

Also, can you go to Device Manager, via the Windows Control Panel, and expand the following categories - Modems, Ports (COM & LPT), USB Host Controllers.

Take a screenshot of this, and post it for us. That will tell us what has installed correctly, and which components are missing. From there we should be able to work out a fix for you :)

Jon

eForum Team