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Solution

can't send text messages

bmacfarlane
1: Seeker

Earlier I was texting and suddenly I got the little clock symbol by my messages meaning they are still waiting to be sent... I can call people and receive texts, I just can't send them. I went through the troubleshooting on the site but it was unhelpful. Please help?

5 REPLIES 5

Retired-Wayne
Moderator (Retired)
Moderator (Retired)

Hi bmacfarlane and welcome to the eForum

 

Is the signal showing as GPRS/EDGE or 3G in upper case?

 

If so, simply pull the battery out of the phone while it is switched on and replace it.

 

Try sending an SMS to 9770 and let me know the result.

 

Let me know how you get on and if you have any more questions, we’ll be happy to help you further.

 

Thanks

 

Wayne

 

If you have a spare minute could you please take the time to fill out a short feedback form about me?

You can do so here

 

This has happend to me too it says ' request facilty not subscribed' and wont let me send or receive texts??

Ben_H
Moderator (Retired)
Moderator (Retired)

Hi Cparker110,

 

Thanks for posting!

 

Can you confirm that you followed the steps Wayne gave above and if it's still showing? Also which model of BlackBerry are you using? 

Cheers, Ben

cant seem to send texts today, been in northwich and now at home and still ant, wife says hers is the same too now... any known issues with SMS??

Jenny
Moderator (Retired)
Moderator (Retired)

Hi iany,

 

Apologies, we seemed to have missed your post.

 

Let us know if you need any further help.

 

Thanks,

 

Jenny