how do i get my moden number

[fatstick]

I cancelled my direct debit for my mobile broadband in error. I now have an overdue bill. Have tried to register online to pay this but need my modem number. I have looked on the dashboard but cant see it. Where do I find this so I can rectify the situation.

Many thaks, Fatstick

[bacupian]

I cancelled my direct debit for my mobile broadband in error. I now have an overdue bill. Have tried to register online to pay this but need my modem number. I have looked on the dashboard but cant see it. Where do I find this so I can rectify the situation.

Many thaks, Fatstick

send a text to a mobile phone?

[fatstick]

fraid cant do that as the service has been suspended. the dongle isnt used a lot so i didnt realise till i was away from home this weekend. thanks fo your help though.

[bacupian]

fraid cant do that as the service has been suspended. the dongle isnt used a lot so i didnt realise till i was away from home this weekend. thanks fo your help though.

I hadn't noticed you mentioned you had a bill. The ones I've had have the phone number on them.

David

[Retired-Holly]

Hi fatstick,

Oh dear! :rolleyes: Not to worry we can sort this out for you very easily.

As this is an account specific I have sent you an email to your registered address, please reply with the requested information and leave the subject matter intact.

We can then access your account and provide you with your mobile number, we can even take the payment for the overdue amount and get your direct debit back on track.

I look forward to your response, please let me know if you need anything else.

Thanks

Holly
eForum Team