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Solution

iPhone 4 won't pick up 3G

Karena15
4: Newbie

My daughter has had to go back to iphone 4 for a while, as iphone 5 went for a trip down the toilet.

 

its working all be it slowly but won't connect to 3G 

 

any by ideas why this would be or how to make it work

 

thank you

1 ACCEPTED SOLUTION

BandOfBrothers
17: Community Champion
17: Community Champion

Hi,

 

 

On the iPhone hold down the Sleep/Wake Button and Home button together until the Apple Logo shows. Then On seeing this Apple Logo release both buttons ,and the iPhone will reset , which has been known to clear most glitches.

 

Settings -> General-> Reset -> Reset Network Settings.

 

Does it pick up 3G when out of your local mast area which I note you say is experiencing issues ?

 

Is 3G turned on in the Settings.

 

Does the phone still work ok on the Internet ?

 

Try texting WEB to 40127 for the APN Settings. 

 

A person can also manually key these in. 

 

Apn Settings from the GeekSquad Page and pay particular attention to the exact settings for Payg and Pay Monthly. 

 

"Tap Settings.
In the first section tap Mobile/Cellular.
Tap Mobile data network/Cellular data network.
Enter the following settings into the onscreen form, without changing any other settings;
Mobile/Cellular Data:
APN - internet (PAYG - pp.vodafone.co.uk)
Username - web (PAYG - wap)
Password - web (PAYG - wap)
Visual Voicemail:
MMS:
APN - internet (PAYG - pp.vodafone.co.uk)
Username - web (PAYG - wap)
Password - web (PAYG - wap)
MMSC - http://mms.vodafone.co.uk/servlets/mms
MMS Proxy - 212.183.137.12:8799
MMS Max Message Size - 307200
(As a check, the image below shows blue text in the fields you should have completed)
Tap the left arrow at the top three times
Press the home button
On the status bar at the top of the screen, next to the name of your mobile network, you should now see a data connection indicator 4G, 3G, E or GPRS. This means the data connection is live and working."

 

 

 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

View solution in original position

18 REPLIES 18

BandOfBrothers
17: Community Champion
17: Community Champion

@Karena15 wrote:

A sim converter to make it into a micro, can take the nan out of it when she gets a newer phone 


I thought so. One good workaround to use. 

Please do ensure the nano sim is seated in the Sim Card Adapter snugly and also seated well in the phones Sim Card Tray. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

Will do

 

just wanted to say thanks to everyone that replies, it makes the lack of techie knowledge easier :Smiling:

BandOfBrothers
17: Community Champion
17: Community Champion

You're very Welcome.

 

Thats what we are all here for.

 

😎 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

Hi again

 

after successfully following advice from here we managed to connect iphone 4 to 3G, however it has now dropped out again , we are having ongoing signal probs but it was working outside our immediate area.

 

do we have to reconnect again by following earlier advice

 

thanks 

BandOfBrothers
17: Community Champion
17: Community Champion

Are you showing any internet data symbol in your phones status bar @Karena15 ? 

 

 

Try turning airplane mode On and Off to reset connection. 

 

Your phone will automatically search out the strongest available signal at that time where you are. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

Ah ok will try that, it's daughters phone so will ask later, if not shall we try the text web message again

 

thank you 

BandOfBrothers
17: Community Champion
17: Community Champion

Once the Apn's are installed and set you shouldn't need to do anything else. 

 

The iPhone will latch onto what's available in the area your in. 

 

Other options to consider are -> Depending on the age of the iPhone it's possible its failing or the SIM card is. 

 

 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

It could be the phone as it is iphone4 bought not long after they first came out, it is being used now as back up phone :Smiling:

BandOfBrothers
17: Community Champion
17: Community Champion

A Great phone.

 

I remember when I bought one shortly after release. 

 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.