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is phone faulty

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2: Seeker

a week ago i bought iphone 6 . The icons sometimes moved halfway down the screen . i sent it back. Replacement came-but its started to do the same-the scrteen moved halfway down the page aND FREEZES. IF I SHAKE THE PHONE IT RIGHTENS ITSELF. THIS DOES NOT HAPPEN OFTEN

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12: Established
Sorry, should be settings>general>accessibility>reachability and swich off

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8 REPLIES 8
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2: Seeker
Surely 2 faulty phones in a row just doesn't happen these days
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2: Seeker
The screen has slipped down again. How do I rectify this. A second brand new phone......surely this should work
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17: Community Champion
Are you sure you aren't simply activating the one handed use feature? If you tap the home button twice (tap without pressing) the icons slip down the screen. Double tap again and they return to full screen.

Jeffkinn_Sig.png

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12: Established
Go to settings>accessibility>reachability and switch this off.
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12: Established
Sorry, should be settings>general>accessibility>reachability and swich off

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2: Seeker
does not make any difference.
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2: Seeker
ive tried this- . now waiting to see if it helps
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2: Seeker
thankks man. iphone working fine now
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