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lg nexus 5 signal

Kris20
3: Seeker
3: Seeker

‎04-06-2014 09:14 AM

Hi there I've had the lg nexus 5 for just over a month and it has been great. But in the last week or so every time I plug the phone in to charge I lose signal and the only way to get it back is by restarting the phone. This is extremely annoying as sometimes I miss messages and calls that I end up receiving hours later. I was wondering if you could send me a new sim card to see of this solves the problem.
Thanks
0 Thanks
1 REPLY 1

drey_p
16: Advanced member
16: Advanced member

‎04-06-2014 09:46 AM

Hi there

 

It sounds to me like the phone is faulty and will need to be sent back for repair.  The quickest way of getting a new SIM card is to pop into a Vodafone Store.  They will provide you with a new SIM and activate it for you.  Alternatively, you can call 191 and they will arrange for one to be sent to you.

PWIAC