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##~## network

Akiiraja_96
2: Seeker
2: Seeker

Screenshot_20170919-181758.png

 

 

Screenshot_20170919-181815.png

 

 

3 REPLIES 3

Akiiraja_96
2: Seeker
2: Seeker

Oh yeah, these ##~## are the biggest ##~## on planet earth right now. I would file a law suitcase but these ##~## are not worth the money. 9 months into the contract, still no fix. All they tell me to do is contact the home broadband ##~## and all they do is give me a temp fix for a few hours then were back to square one. They guarantee 72mbps but i don't even get 1mbps. Dirty money stealing ##~##. Avoid. Never getting any service from these daft peanuts again.

Carly
Moderator (Retired)
Moderator (Retired)

Hi @Akiiraja_96

From looking at your speed test, something is definitely not right.

We'll need to get this investigated with the Broadband team. So we can do this, I've sent you a private message with details on how to get in touch with us. Please follow the instuctions on the message and we'll be happy to help get things sorted.

Thanks

MrWhite
10: Established
10: Established

What is your connection speed - the one that shows when you're logged in to the router?