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19-09-2017 06:27 PM
19-09-2017 06:33 PM - last edited on 19-09-2017 07:56 PM by Alex
Oh yeah, these ##~## are the biggest ##~## on planet earth right now. I would file a law suitcase but these ##~## are not worth the money. 9 months into the contract, still no fix. All they tell me to do is contact the home broadband ##~## and all they do is give me a temp fix for a few hours then were back to square one. They guarantee 72mbps but i don't even get 1mbps. Dirty money stealing ##~##. Avoid. Never getting any service from these daft peanuts again.
22-09-2017 08:38 AM
Hi @Akiiraja_96
From looking at your speed test, something is definitely not right.
We'll need to get this investigated with the Broadband team. So we can do this, I've sent you a private message with details on how to get in touch with us. Please follow the instuctions on the message and we'll be happy to help get things sorted.
Thanks