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21-09-2017 08:55 AM
my sure signal has the red flashing light and two solid orange lights
My internet speed is 81.89Mb Down and 79.86 Up
My external ip Is 195.11.226.116
My sure signal serial is 43150700904
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Christie>ping 212.183.133.181
Pinging 212.183.133.181 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 212.183.133.181:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
C:\Users\Christie>tracert 212.183.133.177
Tracing route to 212.183.133.177 over a maximum of 30 hops
1 <1 ms <1 ms <1 ms 192.168.88.1
2 <1 ms <1 ms <1 ms no-dns-yet.demon.co.uk [195.11.226.113]
3 3 ms 3 ms 3 ms gi-3-1-0-880-anchor-inside-3.demon.net [194.70.8
7.249]
4 4 ms 3 ms 6 ms xe-0-1-0-xur1.lns.uk.cw.net [193.195.25.70]
5 4 ms 4 ms 7 ms ae38-16-xcr1.lns.cw.net [195.2.15.73]
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
22-09-2017 05:05 PM
@chris78910 - Thanks for posting those details!
The IP address you’ve given, isn’t listed on our whitelist.
I’ve requested this to be added. Please allow up to 48 working hours.
If you need any further help after this, please let us know.