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Solution

sure signal swap issue

shenderson8
4: Newbie

Getting an error when replacing sure signal

 

Sorry, there seems to be a problem.

We're working hard to fix the issue, so please try again later.: 500, 1013 - [2m1]

 

 

Sure signal V2

40110437882

 

Trying to replace with

 

Sure signal V3

4214220220

 

V2 continues to work fine.

1 ACCEPTED SOLUTION

I believe this has now rectified itself. Now shows on my account

 

Thanks

View solution in original position

20 REPLIES 20

Colleen
Moderator (Retired)
Moderator (Retired)

@shenderson8 So we can access your account and look into this for you again, I've sent you a private message with details on how to get in touch. 

 

For anyone else with the same issue, try the steps listed here and if you’re still affected, contact customer service.