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traveltrev
3: Seeker
3: Seeker

EPIPHANY, I think that is the word when a great truth is revealed. After three weeks of expense, journeys to two vodafone shops an exchanged new phone, two new sims, endless calls to Nokia andVodafone support and compensation from vodafone, I have found out there is a SURE SIGNAL TEAM at vodafone support. Ten minutes, problem solved, "why didn't you phone us in the first place". IF I OR THE VODAFONE SHOPS HAD KNOWN THAT THE TEAM EXISTED, I WOULD HAVE PHONED THEM !!!!!!!!!!!!!!!!!

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Gemma
Community Manager
Community Manager

@traveltrev - I’m disappointed to hear the experience you’ve had with getting this sorted.

So we can access your account and get this fed back, please send us your details by following the steps in this private message.

If you need help with anything else in the future, please let us know.