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19-06-2016 02:22 PM
so have had the phone a few months
recently ran out of space on teh 5gb phone so i have moved apps & pics to SD card which has 12gb space left.
now the saying i am running out of space. it wont even allow me to update apps that are on the SD card. this phone seems to be broken
do you think i need to do a factory reset?
19-06-2016 02:37 PM
Hi.
Something isn't right as 12Gb is ample.
Have you tried a soft reboot first by turning the phone off and on.
If you do perform a factory reset then create a backup and then remove your sd card before performing the factory reset.
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.
19-06-2016 02:53 PM
i sort of solved it i think. i uninstalled facebook (300mb) and reinstalled it. that allowed it to be moved to SD card. what i have noticed is that when an app on SD card has an update it goes to phone storage rather than stay on SD card.
hopefully this cures it
19-06-2016 02:55 PM
Hope all goes well for you with this.
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.
19-06-2016 03:56 PM
Hello wazzaladd
Thank you for sharing your experiences on our forum.
I'm glad you have managed to solve this issue
All the best,
Louise