Ask
Reply
Solution
12-12-2015 09:20 AM
Bought a sure signal as vodafone signal at home is awful. Boost works fine and gives me a full signal however I keep having to reset as the signal drops off daily.
12-12-2015 10:05 AM
I've read that sometimes choosing a different location in the home can help.
The Sure Signal comes with a 24 Month Warranty.
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.
13-12-2015 03:11 PM
Hi @dellis813
Please take a look at our Sure Signal Troubleshooting thread. If this doesn’t resolve your query, please post your reply either below, or in the relevant thread, together with the details requested, including the following information.
Your speed test results from here.
Your ping test results from here.
Your external IP address from here.
The results of a traceroute.
Your Sure Signal serial number:
VSS Traceroute command
On a PC:
Click on Start and select Run
Type CMD into the Run box and press enter/click ok
A black box will appear.
In this box type tracert 212.183.133.177 press Enter
Paste the output of this command into your reply.
This will help us get the quickest possible resolution for you.
Thanks
Sukhi