Eero Pro 6

[col49ers]

I am switching BT to Vodafone FFtp and would like to retain my eero mesh system rather than use Vodafone's chose router.

I have obtained my PPPoE credentials from Vodafone for the new account.

Do I just enter the PPpoE credentials on the eero app then plug the eero into the openreach modem?

I don't want to double nat or bridge

[Ripshod]

We have had members that have it working okay, so there's a problem with your config.

https://support.eero.com/hc/en-us/articles/5382599417371-PPPoE-Setup-Instructions

Quote: 

"PPPoE is supported from eeroOS v6.6.1 and eero App version 6.13.0 and later. eero Pro 6, eero 6, eero Pro 6E, and eero 6+ support PPPoE.

Please note: This feature requires a firmware update. If you are setting up older eero units, you may need to set up your network while it’s connected to your modem/router or router and update it to v6.6.1 or later first."

TL;DR. If you have an older device it'll likely need an update. 

[col49ers]

I'm on 6.16.2

Eero pro 6e

Got my PpoE username and password  inthis format  dslxxxxxxx@broadband.vodafone.co.uk

And it definitely does not work without doubling nat with the Vodafone router

[Ripshod]

Then something else is wrong. Anything I suggest will just be a guess. 

[Jayach]

Or the username/password is wrong, it's apparently easy to confuse some of the characters.

[col49ers]

Just couldn't get this it to work

Added vlan tag 101 and now it works

[CrimsonLiar]

Thats very odd because FTTP - where you are connected to an ONT or PON shouldn't need, or even work if using VLAN 101.  The VLAN 101 setting should be the dominion of FTTC, where you connect a modem/router to the phone socket!

[Ripshod]

Wasn't there a thing where a provider for Vodafone in Hull or somewhere in Humberside use 101?

[Ripshod]

Could it have been Kingston Communications? 

[1rtomlinson]

Hi just had the same dilemma wondering what was going on.  Turns out Vodafone had randomly changed my PPPoE details.  As soon as the correct ones were put in it worked straight away, no need for a VLAN ID.

[CrimsonLiar]

Kingston Communications who are a law unto themselves!  There have been books written about the telecommunications systems and oddities in and around Hull!