Fibre installation

[Vegetableman]

Hi all 

I was hoping to get some help. 

My broadband fibre installation took place on the 17th of January but it couldn't be completed due to a blocked duck at the fibre cabinet (which has now been cleared). I have been on Vodafone live chat but they can only give me a review date. 

I was hoping someone on here could help me find out when my fibre installation will be completed as it is now coming up for two weeks that I have not had any broadband. 

Thanks

[Porl]

you may find this helpful, 

Codes of practice

https://www.vodafone.co.uk/help-and-information/complaints/code-of-practice

Compo webpage

https://www.vodafone.co.uk/broadband/auto-compensation-hbb

DLDR:

£26.24 per missed appointment and £5.25 a day without service.

[Cynric]

.@Porl [OT] You're not a motorcyclist are you by any chance?  I once knew someone with the same posting name.

[Vegetableman]

Nah am not a motorcyclist 😄

[Porl]

@Cynric  30 years ago may be, these days I prefer the safety and comfort of riding in tins.