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04-11-2022 05:39 PM
We are losing wifi connection every day to our THG3000 router
The broadband is fine as everything that is plugged in is working, but we are losing wifi connection on tablets & mobiles when sat directly in front of the router.
04-11-2022 06:05 PM
It might be worthwhile just keeping a note of when things go down and then trying to cross-reference that with the router logs, and anything else that you can think of that could be switching on/off around that time!
05-11-2022 09:57 AM
If it's just devices connected to WiFi that are losing connection @mpb, it maybe something's interfering with the signal. It maybe worth following the advice from @CrimsonLiar and keeping a log of when this happens to see if there's a pattern to when the connection fails. If you'd like us to take a closer look, please pop us a message through our social channels and we'll be happy to help.