@da1e85 I gave it a try, it did connect but unfortunately it's still via the Edinburgh gateway (80ms ping today). Maybe the routing is tied the mac address of the ONT box? The City Fibre engineer did say something about the cabinet on the street connecting to something else. I can't remember what terminology (head point / head end?) that was used but they did say that they load balanced it to relieve congestion. However, I will phone up Vodafone again and see if they can read through the notes and find out exactly what City Fibre said.
At least if we know more about how it's load balanced, we can use this to complain and hopefully get them to switch us back to our local BNG's. I do have trace routes from my other Vodafone connections and they are all routed by our local BNG's and have super low 6ms pings at peak time. I plan to use this to prove that there isn't a congestion issue as the other connections are all working great. I did ask vodafone if there's any way to "swap" my connections over and they said no.
We just need to keep at it. If we can build up enough evidence, eventually we can get them to listen. If any of your Neighbours are on City Fibre, run a trace route on their connection, if they are getting low pings that's more proof you can use.
