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Broadband connection

SIgnal drops when raining

2: Seeker

Every time is rains heavily or continuously for a few hours our VDSL signal to the broadband drops in and out.  There were issues when we moved in July 19 and the engineer said there could be water getting into the cables. These issues have continued despite Vodafone saying there are no issues on the line. How do I get this checked?

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1 REPLY 1
Moderator

Sounds like we'll need to arrange another engineer visit to check this out for you @Pyramid1969. As we'll need access to you account to do this, pop us a message through Facebook or Twitter and one of our dedicated Social team will help get this arranged. 

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