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Ultra Hub stuck in factory reset for days

yorkshireron
3: Seeker
3: Seeker

It was installed this Tuesday and worked great until for a few hours.  It's been dead ever since and is stuck in factory reset after being advised to do so.  The flashing blue light never goes off.  They are sending me a new router, but it's not filling me with confidence after 1 day of service.

1 REPLY 1

Cynric
16: Advanced member
16: Advanced member

@yorkshireron 

Press reset button for 30 seconds. While holding, unplug router for 30 seconds, power on, hold 30 seconds.