Recently got connected to Vodafone broadband with an UltraHub and it's been a nightmare since day 1. Router constantly rebooting itself every 30 minutes or so and can take up to 10 minutes to get connected. It's been 10 days and multiple calls and still no reliable connection!!
Called Support and they 'found' faults on the line. Open Reach engineer came today and he found no faults (previously with Sky on the same line and no issues). Called Support with the engineer and they helped reset the router, worked for an hour and dropped out again. Another 2 calls, reset the router, performed power dump, changed power outlet still the same issue. I seem to be going round in circles with support who just follow a script. Personally I think the issue is with the router but support are refusing to send another one. Anyone had any similar issues or suggestions?
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