Broadband connection
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SNR Margin(dB)

Hi, I've recently been having issues with my broadband connection, despite my router showing the connection as connected nothing will load on any device (ethernet or wireless) and I have to disconnect and reconnect the connection on average twice a d...

JayS90 by 3: Seeker
  • 4446 Views
  • 5 replies
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How to request a DLM reset ?

Hi all,  I have been passed from pillar to post regarding my DLM capping on my line. I had a fault on the original router with a dodgy ethernet port that caused it to reboot. This reduced my line speed from 77.6mpbs to 66.9mbps. Since I determine tha...

No broadband for the last 9 days

Hi everyone, My broadband connection is faulty for the last 9 days and I'd been promised a new router that was supposed to come on Monday but it hasn't arrived. I've been resetting the current one many times over the chats with Vodafone, I have the r...

Shali by 2: Seeker
  • 1629 Views
  • 1 replies
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Any positive stories about broadband service?

I've just signed up to Superfast 2 and the activation date is not until late September.  I'm a little nervous having read all the negative posts here and on Twitter, but then again people are usually quick to complain but not so much where credit is ...

Paolovee by 3: Seeker
  • 5309 Views
  • 10 replies
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Am i making a mistake

Hi I am due to have vodafone fitted on 5th feb and openreach are coming out up to now I'm not very impressed with vodafone at all. I went on chat the other night to cancel my internet with them to be told they had cancelled the appointment. Day after...

Broadband packet loss

Good morning.I have recently joined Vodafone and since we are getting regular drop outs in our Internet connectivity. I work from home and is happening around 3-5 times a day. The time the system is down is very short but is extremely inconvenient as...