HTC One M7 Purple Tint Camera - Excellent Vodafone repair service

[markdathorne]

Hi.

Just want to say I am very pleased with the repair service.

I noticed the purple tint issue on my HTC One M7 (from March 2013) a month or so ago.

(I had also overlooked an issue with earphone plug and an intermittent scratchy radio playback.)

Raised the call with customer service last Sunday, delivery package arrived on Tuesday.

Shipped Wednesday, arrived to repair on Thursday morn circa 7am, investigated between 9-11am, and a return delivery sent by 1.30pm.

Pleased to see a replacement phone in my hands on Saturday morn.

So far so good all my issues are gone. My phone was in immaculate condition and so is the replacement.

Thank you.

A very happy customer.

Mark Dathorne

[gemziilou125]

It is nice that you took the time to share your great experience with Vodafone Not many people do, makes a nice change to see something postive!

[Ben_H]

Hi @markdathorne ,

I'd like to also say how grateful I am that you shared your thoughts. It's also good to see the replacement phone was received well within the estimated timeframe too.

For anyone else looking for details on the repairs process, we have a full guide here. 

Cheers,

Ben