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My average speeds

I do have stable speeds and thankfully much more stable than my previous ISP that I switched away from. Not much of a complaint but just curiosity and slight frustration knowing I could get more.The contract I was given showed a minimum guaranteed sp...

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JPag14 by 4: Newbie
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  • 15 replies
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FTTP Speed Upgrades - What changes?

Can anyone confirm what the process is when you upgrade FTTP packages e.g. 500 to 900  on CityFibre I’m curious to know what sets the speed profile and where it’s set? Does it need an engineer visit to change something on the ONT? Or is it carried ou...

JB-21 by 4: Newbie
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  • 13 replies
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Worst broadband ever - stuck

I’m stuck in a contract with Vodafone. Fibre 500. I don’t even get 100mbps. They have the worst customer service and highest price. Regretting this. How do you resolve this? I just want decent speed

Gigafast 900 - Huge ping spikes in the evenings

 I am wondering if anyone can help me or give me any advice on how to approach VF with my issue. I have had Gigafast 900 since December last year and its been amazing until recently. I usually get 900 up and down and its been pretty flawless for gami...

Slow full fibre to the house

Hi had full fibre to the house since April never got anywhere near the 250 download and up load speeds, at one point i did a speed test and the upload was higher than the download. Main problem is the signal through out the house, had numerous talks ...

BrettJ by 2: Seeker
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  • 6 replies
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Slow internet since engineer visited

Hi all,So this is a bit of a long 1 but here goes. 11/07 no internet. Performed a broadband test via the app and was told there was a fault and an engineer was being booked.12/07 engineer visited, all good so far, text later that day to say it had be...

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software for online speed test

hi there i was having trouble with my speed test through my browser i got hold of software by microsoft with Ookia speed test and it give you a good idea of your true speed i use all the time  even through my vpn