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12-10-2024 01:41 PM
I'm renovating and rebuilding a bungalow so this is classed as self-build. There is a telegraph pole with a line going to a gable end of the bungalow but this line is not active. I want to reinstate the phone line and to install broadband as I need this for the charity work I do. Don't want to use BT, want to use Vodaphone but don't know next steps.
12-10-2024 01:52 PM
Does your bungalow have a postal address? If so, you should just be able to order on-line just like any other customer.
Be aware though, if your area is now full fibre, they won't re-enable the copper line.
12-10-2024 05:16 PM
Thanks, it does. How do I find out whether my area is now full fibre?
12-10-2024 05:37 PM
12-10-2024 05:57 PM
Just my luck full fibre available. What will not enabling the copper line mean in practice?
12-10-2024 06:18 PM - edited 12-10-2024 06:19 PM
Most places do have full fibre now.
It means Openreach will replace it with fibre, if they have it installed on the pole.
Difficult to be sure without more info on your situation, for instance does that pole serve other properties?
I would suggest just try putting your address in a comparison site and see what is offered. Why are you against getting BT? (it will probably be EE anyway)