cancel
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

Landline charges for mobile number

dkstewart85
2: Seeker
2: Seeker

Hi,

 

I have been charged £18 extra this month for calling a mobile phone from my landline. I am very confused as I have Anytime Landline and Mobile Unlimited. Can anyone explain why I've been charged extra for calling a mobile?

 

Thanks

1 REPLY 1

BandOfBrothers
17: Community Champion
17: Community Champion

Hi @dkstewart85 

 

I would suggest to speak to Vodafone Customer Services via Contact Us  and or the Vodafone Social Media Teams via Contact-us-for-account-specific-queries as they can access your Account to clarify what the Terms of your Contract are in regards to calls and then look into the charges you feel shouldn't be there.

Terms are listed in Anytime Landline and Mobile Unlimited. 

Unfortunately there is no account access via this forum.

I wish you all the best with this situation. 

 

🌈 Stay Safe  🌈 

 

 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.