Moving house - vodafone won't disconnect phone

[shefmarkh]

Hello, I informed vodafone I am selling my house on 25 November, but when I rang up vodafone have told me they cannot cancel the phone line until Dec 16. This means I can be billed for all calls made by the new owner for many weeks.  How can I protect myself from such bills?

Thanks,

Mark

[Ripshod]

How about setting up a divert to another phone for incoming, then call-barring for outgoing? I know it'll make it awkward to make calls but mobiles have inclusive minutes anyway or even unlimited. Peace of mind is what you want. 

[shefmarkh]

Unfortunately Vodafone does not have any feature to bar outgoing calls, so that won’t work

Thanks

Matk

[Beth]

Hi @shefmarkh! The new owners of the property will be able to set up Home Broadband with whatever provider they choose; if this is an Open Reach provider, they'll be able to process a working line takeover which will cancel the contract and you won't be paying for any of their usage.