I'm nearly at the end of my 24 month contract and I had a text message to renew on a new 24-month contract which I was fine to do as it all works OK and it would save me a £3 price increase.
However I have a free calls package which it looks like I will lose on renewal. I chatted with Vodafone and the guy said 'we don't do those anymore'. But he also said I would keep the package if I didn't renew the contract. To add a new package would be £8 a month.
So it seems a no-brainer. I bale out of the renewal on the 14-day getout, swallow the £3 increase and keep the calls package for free rather than save the £3 and pay an extra £8 for the calls package. On balance I probably benefit from the calls package as I do make quite a lot.
However what I wouldn't want to happen is that I cancel the renewal and find my calls package mysteriously doesn't come back. Then the fun really starts !
Any thoughts on this very welcome, especially if you know if I would automatically keep the calls package by not renewing the contract. Or not.
