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Unable to make outbound calls

Craig-From-Bury
2: Seeker
2: Seeker

Hi,

Incoming is fine, but when we try to make an outbound call it fails.

 

We have dial tone, but after the number is dialled it just goes back to a dial tone rather than ringing out.  

Any help appreciated thank you.

 

 

 

 

2 REPLIES 2

Jayach
16: Advanced member
16: Advanced member

I doubt there is anything the forum can do to help with that. You need to contact Vodafone.

Mark
Community Manager
Community Manager

Hey @Craig-From-Bury, As we're unable to reach out to you privately through our Community, we're unable to discuss account related issues such as this here. If you contact us by calling 191 from a Vodafone number, reach out to our Chat team, or pop us a message though Facebook at Vodafone UK, or on Twitter using the handle @VodafoneUK, we'll be able to take a closer look into this for you