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Voicemail FTTP connection

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nick_london
4: Newbie

Hi

I accessed my Vodafone account online and switched on Standard Voicemail. From past experience using FTTC down BT lines, switching on voicemail this way never worked and had to call customer services.

 

So since this is FTTP and Vodafone's Voip service I thought I would have better luck.

Anyway so if it does get activated, what numbers do I dial? Is it just 1571?

 

Thanks

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Jayach
16: Advanced member

In the latest Price Plan it says voice mail is not available on full fibre.

VM.jpg

Goodness knows if it's correct, this is Vodafone after all!

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Jayach
16: Advanced member

In the latest Price Plan it says voice mail is not available on full fibre.

VM.jpg

Goodness knows if it's correct, this is Vodafone after all!

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nick_london
4: Newbie

Yes vodafones website does seem a bit of a mess. Managing home phone and broadband through those channels never works.

 

BT digital voice offers all the calling features free. 

Vodafone also need to sort out mobile from home broadband and home phone and same goes for customer services.

I don't have a Vodafone mobile so most of the options and information is useless to me.

 

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KeithAlger
16: Advanced member

If you get broadband first, the customer services and admin systems are such a mess that it's not possible to add mobile to the account later.

 

I've tried TWICE, the second time the customer services agent having made such a mess he ran off having set up and reset up four times (including a credit check every time) and still not managing to get the system to accept my details.  So just DONT DO IT!

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nick_london
4: Newbie

What has this got to do with Vodafone home phone?

I don't intend on getting a mobile from Vodafone.

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nick_london
4: Newbie

So there are no call management features at all? That's ridiculous if it is. BT digital voice offers the whole lot for free or at least most of them.

I would really like Call Divert at least, I've tried the usual process for setting up call diversion and I get the tone similar to the busy tone but if I dial 1571 I get the wrong number tone. 

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nick_london
4: Newbie

Thanks for sharing the price guide I've been looking for that.

Couldn't help but notice £110 for missed appointments yet when Openreach don't turn up and don't even let you know they aren't coming you can't charge them £110, that's happened to me before!

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