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landline

joymount
2: Seeker
2: Seeker

changed to Vodafone in May from XLN 

Vodafone still unable to port number says the request has been rejected 6 times

XLN says they will port it once they receive the request.

Given the correspondence between Vodafone and myself  and various excuses I am receiving I am inclined to believe that Vodafone made a bloomer on the first attempt (had to re-order) and BT outreach for security reasons is rejecting the request.

Anybody any idea as to how to get straight answers out of Vodafone.

 

 

1 REPLY 1

Tash
Moderator (Retired)
Moderator (Retired)

Hi @joymount, I'm sorry for any inconvenience this may be causing you! We can take a closer look into what's happening with your landline number. Please drop us a message through either one of our social channels and we'll get to the bottom of this for you.