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23-08-2020 06:22 PM
changed to Vodafone in May from XLN
Vodafone still unable to port number says the request has been rejected 6 times
XLN says they will port it once they receive the request.
Given the correspondence between Vodafone and myself and various excuses I am receiving I am inclined to believe that Vodafone made a bloomer on the first attempt (had to re-order) and BT outreach for security reasons is rejecting the request.
Anybody any idea as to how to get straight answers out of Vodafone.
26-08-2020 11:53 AM
Hi @joymount, I'm sorry for any inconvenience this may be causing you! We can take a closer look into what's happening with your landline number. Please drop us a message through either one of our social channels and we'll get to the bottom of this for you.