Follow these easy tips for fixing your broadband internet connection:
Check the cables and the extensions:
One of the easiest ways for broadband troubleshooting is to check if all the wires connected to your router and Ethernet Ports are undamaged and are in place. Check the wires outside your home as well, since the weather or even overeager birds or other animals might damage the cables, affecting your internet connection.
Power cycling and decoding the blinking lights:
You can fix broadband connection through power cycling as well. Power cycling means disconnecting the cables from the primary power source, waiting until the router has undergone the usual boot-up sequence and then plugging the wires in again. There is a higher chance for your broadband connection to start working after power cycling.
Also, check the light indicators on your modem or router. If, after plugging in a few lights are flashing or not glowing, then it might indicate that there is no internet connectivity or that the WiFi button is turned off on the modem.
Check the micro-Filter:
Another option If you face an issue of broadband not connecting to the internet is checking the micro-filter that connects to devices such as telephone, fax, and modem that might interrupt the flow of the internet. Disconnect each of the devices from the micro-filter and try reconnecting them one at a time. Remember to check your broadband connection every time you connect new equipment.
Scan for Viruses:
Apart from damaging your computer, viruses can affect your broadband connection as well. Your broadband connection might get infected with malicious spyware present on your PCs which, in turn, will affect your browser’s performance and surfing speed. It would be best if you scanned your computer regularly to avoid damage from viruses.
Check your Data Pack:
One of the everyday situations of broadband not connecting to the internet is when you have used all your data or subscribed to a pack that provides a slower connection. Visit your service provider’s website and check the data usage history. If you are still experiencing a slower connection than what was promised by the provider, then contact the operator.
Update your Firmware:
Firmware is software in your router or a modem which needs to be installed in your PC before you start using the internet. If you face an issue of broadband not working, then you might try reinstalling or updating the firmware.
If you still face problems troubleshooting your broadband internet connection even after trying these tips, you should contact your service provider. The problem could be at their end and solving it might require replacing or adding new equipment.
Regards,
Rachel Gomez
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