Company website not loading on Vodafone Network

[littlemenherion]

Hi Team

Our website https://littlemenherion.com will not loads whilst on Vodafone network. Just hangs waiting for site to load.

We have tried multiple browsers & devices. Site works fine when connected to other networks. Note this looks like the same problem we had back last Oct

Any help allowing VF customers to access our site most appreciated. 

Thanks Team  Little Menherion 

[Ami]

Hi @littlemenherion! I don't have any issues accessing the website on our network. Could you please send over a screenshot of the error you're seeing so I can assist further? 

[littlemenherion]

Hi Ami

Two screen shots attached - first shows the browser hanging trying to access the site - this is after 7-8mins. The second is using a proxy server showing the page loaded. 
We had the issues reported to us by a customer and have tried on multiple devices and multiple browsers but cannot access https://littlemenherion.com.

Any help getting to the bottom of it most appreciated- thanks 

Huw

[littlemenherion]

  

[Gemma]

Thanks for those examples @littlemenherion - it's doesn't appear to show it's being blocked by our Secure Net or Content Control feature. If there's a Vodafone user that's facing an issue with the site being blocked by either of these, then please send the example over and then we'll get this reviewed by our Support team. 

[littlemenherion]

Hi Gemma 

Thanks for checking.  Not sure what caused the problem but it seemed to have resolved itself overnight. 🤷🏼‍♂️

thanks again

[Andy]

@littlemenherion That's great to hear, thanks for letting us know,