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Mobile Broadband

PAYG Mobile broadband

PaulFrazer
2: Seeker

Huawei dongle was recently topped up and used but will not connect to internet. Devices still connect to network?

Any ideas, or do I need a new one?

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1 REPLY 1
AnnS
17: Community Champion

Hi @PaulFrazer 

 

You need to convert the credit to a data pack here: Topping up Mobile Broadband you should be able to queue up to 6 packs.  You can find how much data has been used in a single session from your dashboard but this is the device counting, data usage is measured on the network always worth a double check from your online account.

 

If you still have problems try removing and re adding the device.  You can also speak to Vodafone here: Contact Us and the Team will be able to get you connected.

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