cancel
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

Vodafone router cannot sign in/Login , it disconnected network but it connected

sanza4G
3: Seeker
3: Seeker

Good Day all
I Have a Vodafone Router R208/R216
I have been trying to connect it to work with my MTN sim card I have reset it like 10 times it says it disconnected off the network

please find the attached screenshots below and see what it says and please assist me on how to log/Authorize to work and use my MTN Data.
Pictures are numbered according to how it starts.

4 REPLIES 4

Evie
Moderator (Retired)
Moderator (Retired)

Hey there @sanza4G - I'm sure we can help with this 😊 Are you using your MiFi device abroad? What Vodafone plan are you on with your MiFi device?

Hi i bought a vodafone router R218h.

From a retail store im under no plan, im using it with an MTN simcard and it says disconnected on network status, it requires me to sign in even after i hv put in my credintials.

 

Thanks for the reply hope to hear from you soon. 

Evie
Moderator (Retired)
Moderator (Retired)

Thank you for confirming @sanza4G - Are you currently abroad? It might worth dropping us a message on social media so that we can check that there aren't any 'bars' on your account 👍

When dropping us a message make sure to include a link to this forum thread and your mobile/account number.

sanza4G
3: Seeker
3: Seeker

If you may please direct me to someone who can help me.