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Network queries

Coverage issues TF9

Stevedourish
2: Seeker

Post Title: 'First half of post code - Area' e.g. ST1 – Stoke-on-Trent

TF9

 

1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? No coverage at home. Travel 0.25 Mike’s to get coverage

 

2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs? If you don't want this showing on the Community, add it to your profile here.

TF91JY

 

3) Does the issue occur if you try your SIM card in a different phone?

YES

 

4) What errors are seen or heard when the issue occurs?

No errors, phone shows as 0 to 1 bar and WIFI calling us really poor too

 

5) Does this happen on 2G, 3G, 4G or all?

ALL

    

6) When did you first notice this issue?

Since joining Vodafone

 

7) Is the issue permanent or intermittent? If intermittent, are there certain times of the day when it occurs?

permanent

 

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1 REPLY 1
MarkD
Moderator

Thanks for your post and your answers to the network questions @Stevedourish. We can take a look at getting raised, we'll need you to drop us a message over Facebook or Twitter so we can get some additional information. All the contact details can be found here. When you send us a message, just let us know your Community name please 🙂

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