We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know:1) I've posted a network query - what now? It’s important that you give us as much i...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
Currently abroad (Europe) and have paid for a data package but getting no 4G connection. Luckily have been able to access Wi-Fi. In my Vodafone ‘Manage my settings’ it says there is a data roaming bar in place but there is no option to remove it. Pl...
Vodafone usually has a strong 4G signal indoors and outdoors in Seaton town centre area (EX12 2LE) but for the last week or two it has been weaker, sometimes dropping back to 2G/EDGE indoors. First noticed on 12th March. Has the transmitter at EX12 2...
Following the 3G switch off, my wife and I were getting very different performance (travelling around Berks and Dorset) even though we are the on the same Lebara contract. (Lebara is an MVNO for Vodafone.) On her iPhone 8, she almost always got 4G co...
Hi! I own the domain "file.garden". It's a file hosting website, and its demographic is mostly just people who want to embed images on forums. 18+ content is very rare; the site is not pornographic. And yet, visiting any URL on the site shows "To pro...
Hi, team. my website https://www.seouldateabroad.online is blocked by Securenet for no reason. It's not even launched yet and still being work in progress. And it's simple dating website. Did it block it just by keyword auto matching or something?
Dear Vodafone team,as many other website owners, I also have the problem that my website https://panda-platforma.berlin is being blocked by Vodafone Secure Net. As I am in Germany, I am not sure if the problem occurs only in German Vodafone environme...
Hello everyone, I would like to know if others also have issues with Vodafone internet outside Edinburgh Airport?I'm an Uber/Bolt/ect. driver and as soon as I reach the first roundabout at the airport my phone lost internet connection and not able to...
Hello I’m new here! So I hear Vodafone and network Three are now together. My question is are they using each others masts eg Vodafone customers can start using Three’s masts? Many thanks!
Since the 3G cut off i have noticed my signal is much worse in multiple location, I use my phone for work to contact the hub, and customers and use the app as I travel. Now I am finding it hard to get a signal in most areas around and outside Birming...
Can I use my number both on a physical sim and a esim at the same time
