Getting reports my website artcore.com is blocked on Vodafone due to age appropriateness

[tomburnell]

Hi, I've received a report from a user that my online music platform at https://artcore.com is blocked on vodafone for age appropriateness but we don't host adult content.

Please can the block be removed.

Thanks, Tom Burnell

[Lucy_F]

Hi @tomburnell Thanks for raising this to us. We've sent over the details to our Network Team under the reference: INC000004978134 for further investigation. As soon as we hear back from the team, we'll update this thread.  

[Mark]

Thanks for your patience while we looked into this for you @tomburnell. Our network team have advised your site's now been reclassified as 'music'. This change can take up to 72 hours to take affect, but usually doesn't take this long. If you're still having difficulty after this time, don't hesitate to get in touch. 

[tomburnell]

Thank you Mark and Lucy - I will check over the next couple of days.