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Network queries

Number change issue

2: Seeker

I recently got a new phone and have moved over my old number to my new phone. It has been working fine for weeks but have been told by a lot of people that when I call and text people, it's still the number that I got with the phone that displays and not the ported over number.

 

When people call or text my ported number, it still works and I receive them but when I send a text or call myself, the wrong number displays. I'm having a guess that it's the number that I was given with my new sim. Can anyone help please.

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4 REPLIES 4
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17: Community Champion

Hi @Hickmanbcfc  what phone are you using?

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2: Seeker

iPhone 11

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17: Community Champion

Have a look in settings, phone, my number and make sure your correct number is there, if not then change it. 

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2: Seeker

I think that's worked, thanks

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